At Deity Cares, we are committed to protecting the privacy and security of our residents, families, and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name, date of birth, and contact details
• Emergency contact and family information
• Social Security number and insurance details
• Health and medical history
• Medications, dietary needs, and care plans

b. Website & Communication Data

• Information you submit via contact forms
• IP address, browser type, and usage data from our website
• Email communications, if you contact us electronically

2. How We Use Your Information

We use your information to:

• Provide high-quality care and services
• Communicate with families and healthcare providers
• Manage billing, insurance, and administrative tasks
• Comply with legal and regulatory requirements
• Improve our services and facility operations
• Respond to inquiries and service requests

3. Sharing Your Information

We do not sell your information. We only share it under the following circumstances:

• With Healthcare Providers: For coordination of care
• With Insurance Companies: For billing and claims
• With Authorized Family Members: As directed or legally authorized
• With Service Providers: Who support our operations under confidentiality agreements
• As Required by Law: To comply with legal or regulatory obligations

4. Your Rights

As a resident or authorized family member, you have rights under HIPAA and state laws, including:

• The right to access and review your records
• The right to request corrections
• The right to request limitations on how your data is used
• The right to receive a copy of this Privacy Policy
• The right to file a complaint without retaliation

5. Data Security

We take appropriate administrative, technical, and physical measures to protect your personal and health information against unauthorized access, use, or disclosure.

6. Cookies and Online Data

Our website may use cookies to improve user experience. You can adjust your browser settings to refuse cookies or alert you when they are being used.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated version on our website and/or notify residents and families as appropriate.

8. Contact Us

If you have any questions about this policy or your personal data, please contact:

Deity Cares – Privacy Officer
469-337-4343
deitycaresral@gmail.com